Shipping and Handling
At Game Found, we take pride in delivering joy to children worldwide. We've partnered with major trusted international carriers to ensure your packages arrive at their destinations quickly and securely.
Order Success and Confirmation
Once you successfully place your order, you'll receive a confirmation email from us. If you have any special requests, please notify us before your item enters the processing stage.
For pre-sale products, once the estimated date is confirmed, canceling orders during the waiting period is unacceptable. If cancellation is strongly requested, a compensation fee of 35% of the order payment is applicable, considering the product is already in transit.
Processing and Quality Control
We prioritize quality control on your toys, ensuring they undergo rigorous testing and careful packing before shipment. After order confirmation and full payment, a processing period of 5-7 days includes machine production and continuous testing to guarantee laser beam quality. Once completed, we swiftly arrange shipment for your order.
Shipping from China Warehouse
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UPS SAVER EXPRESS: 4-8 business days
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DHL EXPRESS: 3-7 business days
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FedEx EXPRESS: 4-8 business days
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JCEX EXPRESS: 12-17 business days
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YANWEN EXPRESS: 15-20 business days
Please note, we do not ship on Sundays or national holidays. While we aim for timely deliveries, external factors like flight arrangements and weather conditions may impact the actual delivery date. Refer to the tracking information for the most accurate details.
Oversea Warehouse Shipping
Game Found operates four main oversea warehouses, each adapted to specific regions with free shipping:
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USA Warehouse (United States)
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AU Warehouse (Australia)
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DE Warehouse (European Union)
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UK Warehouse (United Kingdom)
Remote locations may require additional shipping fees.
Pre-sale Products
Pre-sale products cannot be canceled during the waiting period after confirmation. Please refer to the estimated arrival date on product details. Due to recent global events, delivery times may experience delays.
Delivery Confirmation
For tracking numbers, it may take a few days before they become active on the tracking website. Rest assured, the estimated shipping time is valid regardless of tracking site updates.
Need Assistance?
During any stage of your order, feel free to contact our Customer Support Center at info@gamefound.cn